Is shipping discreet?
Yes. Every order ships in plain, unbranded packaging. The name on the package may vary depending on which of our fulfillment partners ships your order.
Do I have to be a certain age to order?
Yes — you must be at least 18 years old to purchase from Kink Galore. See our Age Verification page.
What will show on my bank statement?
Your statement will show a discreet descriptor: Roof Duck Productions, Inc.
How long until my order arrives?
Orders are processed within 1–3 business days. Delivery typically takes 5–7 business days after shipment. See our Shipping page for full details.
Can I return a product?
Due to the intimate nature of our products, all sales are final. Damaged, defective, or incorrect items are covered — contact us within 7 days of delivery. See our Returns & Exchanges page.
What payment methods do you accept?
We accept all major credit and debit cards, as well as Shop Pay for a faster checkout experience.
How do I choose a size?
See our Size Guide for measuring tips. Note that sizing varies by brand — always check the individual product page for specific measurements.
Do you offer guidance or consultations?
Yes — explore our Consultations & Packages for personalized support.
How do I contact you?
Email us at care@kinkgalore.com. We're a small team and respond within 24–48 hours.