Our commitment
We want you to love your order. Due to the intimate and personal nature of our products, we are unable to accept returns or exchanges under any circumstances. Please review your order carefully before completing your purchase.
Damaged or defective items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and a photo of the issue. We will arrange a replacement at no cost to you.
How to report an issue
Email us at care@kinkgalore.com with your order number and photos. Please do not ship any items back without contacting us first — unsolicited returns cannot be processed.
All sales are final
By completing your purchase, you acknowledge and agree that all sales are final. This policy exists to protect the health, safety, and privacy of every customer.